Intercultural Communication

Upon completion of the Course, students should be able to:
CO1. Deal with an intercultural communication phenomenon in terms of current models and theories and distinguish between cultural, institutional, organizational, and communicational aspects of a problem that falls within the territorial scope of intercultural communication.
CO2. Detect and estimate the roles of context and power in studying intercultural communication.
CO3. Recognize the complexity of communication in an intercultural communication exchange.
CO4. Formulate a research question in the field of intercultural communication in (international) organizations and link it to current research and advanced scholarship.
CO5. Demonstrate ability to communicate with people who exhibit a different worldview, value system, and communicative style.
CO6. Reflect upon their own learning process and develop their intercultural competencies.
CO7. Critically understand the importance of the mediation of conflicts over the management and meaning of heritage.

1. Course Overview, Definitions of Culture
2. Intercultural Communication
3. Cultural Dimensions
4. Verbal and Non-verbal Communication in multicultural settings
5. Barriers to Intercultural Communication
6. Intercultural Communicative Competence
7. Intercultural conflict
8. Critical approaches to Cultural Heritage Case Studies involving Conflict Management
9. Intercultural ethics
10. Effective Intercultural Communication in a global society
11. Abstract and Presentation
12. Group Presentation

Required Readings:
1. Benton, M., & te Brake, W. H. (2013). Heritage, Museums, and Galleries: An Introductory Reader. Routledge.
2. Champion, E. (2015). Archaeology and Digital Communication: Towards Strategies of Public Engagement. Archetype Publications.
3. Dobreva, M., et al. (2017). Digital Heritage: Progress in Cultural Heritage - Documentation, Preservation, and Protection. Springer.

Further Readings:
1. Giaccardi, E. (Ed.). (2012). Heritage and Social Media: Understanding Heritage in a Participatory Culture. Routledge.
2. Eccles, K., & Coutu, A. (2019). Digital Periphery: The Digital Heritage of Northern England. Arc Humanities Press.

Journals:
1. Digital Scholarship in the Humanities
2. Digital Humanities Quarterly
3. Journal of Cultural Heritage Management and Sustainable Development
4. International Journal of Heritage Studies
5. Journal of Documentation
6. Journal of Cultural Heritage
7. Digital Applications in Archaeology and Cultural Heritage
8. Journal on Computing and Cultural Heritage (JOCCH)

Notes and slides in electronic form via the electronic platform
Discussions via an online platform
Weblinks

The overall academic performance of students is based on the assessment of a written assignment, on a formative assessment and their performance in the final exams. A passing mark in the mid- term assignment is not a prerequisite for his/her participation in the final exams. The final grade awarded to each student is the sum of the grades awarded for the assignment and the final exams. Both the assignments and the final exams are marked in the scale 0 (complete failure) to 100 (absolute success). In order to get a passing mark in the Course, a student must receive a passing mark in the final exams. In a nutshell:

• The grade awarded for the assignment represents the 20% of the Course’s final grade.
• The grade awarded for the formative assessment activities represents the 20% of the Course’s final grade.
• The grade awarded for the final exams represents the 60% of the Course’s final grade.
• In order to get an overall passing mark, a student must be graded with at least 50/100 in the final exams.